The Management of ViroGene Diagnostic Products is operating under the control of a quality management system along the lines laid down in ISO13485:2016 standards.

The Company places particular emphasis on obtaining client satisfaction by:

1. Responding promptly and accurately to customer inquiries and orders.
2. A constant pursuit of quality, value and reliability in the products and services the Company supplies to its customers.
3. Ensuring that its management and staff are fully trained to meet the requirements of the business and its customers.
4. Constantly striving to meet customer requirements and monitoring information and experience related to products and services provided.
5. Working closely with its customers and suppliers in seeking to establish the highest quality standards.
6. Adopt a forward-looking view on future business decisions which may have an impact on quality.
7. Train all members of staff in the needs and responsibilities of quality management To meet the specified requirement of the Customer (Clients, interested parties, Top Management and Statutory and Regulatory Agencies), the Company applies a quality management system in conjunction with other management controls; this is described in the Quality and Procedure Manuals.

Responsibility for upholding this policy is Company-wide under the guidance and with the assistance of senior management who encourage the personal commitment of all staff to address quality as part of their skill base.

It is the Company’s policy to seek to operate to these standards continuously and to implement and operate fully the ISO13485:2003 standard through registration and annual review.

The Company provides in-vitro diagnostic medical devices compliant with all applicable legislation, including statutory and regulatory requirements relevant to its industry including all health and safety regulations and seeks full implementation and on-going maintenance of effectiveness of its management system.